Privacy Policy

Introduction

Welcome to USA Healthy Pet. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, usahealthypet.com. By accessing and using our website, you agree to the terms of this Privacy Policy. Our goal is to ensure that your personal information is handled with care and in compliance with applicable privacy laws.

Information We Collect

Personal Information

We collect personal information that you provide directly to us. This may include:

  • Name: To personalize your experience and for billing purposes.
  • Email address: For order confirmation, customer support, and sending updates.
  • Phone number: To communicate order status or respond to inquiries.
  • Mailing address: For shipping products and verifying identity.
  • Payment information: For processing transactions securely.

You provide this information when you:

  • Register on our website.
  • Place an order.
  • Subscribe to our newsletter.
  • Participate in surveys or promotional activities.
  • Contact us for customer support.

Non-Personal Information

We automatically collect non-personal information when you interact with our website. This includes:

  • IP address: To understand where our visitors are coming from.
  • Browser type: To ensure our site functions properly on all browsers.
  • Device information: To optimize the site for different devices.
  • Operating system: To troubleshoot issues specific to certain systems.
  • Pages viewed: To analyze which pages are most popular.
  • Time spent on the website: To improve user engagement.
  • Referring website: To understand how users find our site.

How We Use Your Information

We use the collected information for various purposes, including:

Processing Transactions

Your information helps us process your orders efficiently and accurately. We use your payment information to complete purchases and deliver products. All payment transactions are processed through secure gateways, ensuring your financial information is protected.

Improving Our Website

We continually strive to enhance our website based on the information and feedback we receive from you. Analyzing usage patterns helps us identify areas for improvement, optimize site performance, and enhance the overall user experience.

Communication

We use your information to communicate with you. This includes responding to inquiries, sending order confirmations, and providing customer support. Effective communication ensures that you are informed about your orders and any issues can be promptly resolved.

Marketing and Promotions

With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of these communications at any time by following the unsubscribe link in the email or contacting us directly.

Personalizing User Experience

We use your information to personalize your experience on our website. This includes customizing content and recommendations based on your preferences and previous interactions with our site.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:

Encryption

We use SSL (Secure Socket Layer) technology to encrypt sensitive information, such as payment details, during transmission. This ensures that your data is secure and cannot be intercepted by unauthorized parties.

Access Controls

Access to your personal information is restricted to authorized personnel who need the information to perform their job duties. We have implemented strict access controls and regularly review our security practices to ensure compliance.

Secure Payment Processing

We partner with reputable payment gateways that comply with industry standards for security. These partners use advanced security measures to protect your payment information during processing.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

Types of Cookies We Use

  • Essential cookies: These cookies are necessary for the website to function properly. They allow you to navigate the site and use its features.
  • Performance cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve the website’s functionality.
  • Functionality cookies: These cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features.
  • Targeting cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.

Managing Cookies

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. This is done through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies, some features will be disabled. It won’t affect the user experience which makes your site experience more efficient and may not function properly.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice.

This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website.

These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Third-Party Services

We use third-party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys.

These third parties may have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We use third-party analytics tools to help us understand how visitors use our website. These tools may collect information about your use of the site, including your IP address, time spent on the site, pages visited, and other data. We use this information to improve our site and your experience.

Advertising

We may partner with third-party advertisers to display ads on our website.

These advertisers may use cookies and similar technologies to collect information about your activities on our site and other websites to provide you with targeted advertising based on your interests.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your information is no longer needed, we will ensure it is securely deleted or anonymized.

Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request corrections to any inaccurate or incomplete information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
  • Restriction: You have the right to request the restriction of processing your personal information in certain circumstances.
  • Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below.

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13, we will delete the information from our records.

International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using our site, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

Your Consent

By using our site, you consent to our website’s privacy policy.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

USA Healthy Pet
Email: [email protected]
Address: W 13th St, New York, USA

Thank you for visiting USA Healthy Pet and trusting us with your pet’s health needs. We are committed to protecting your privacy and ensuring a safe and enjoyable experience on our website.